GEM supports the importance of informational privacy of individuals’ personal and/or sensitive information. This extends to the collection and management of information held in its records regarding individuals
GEM cares about you our customers and users of the Website and GEM App (“User”, “You”, “Your”, “They ”, “Their”) and any concerns you may have about the safety and use of the Personal Information you provide to GEM.
a. “GEM App” or “App” means the web app, web application, mobile application, app and any other like software utilised by GEM from time to time;
b. “Website” or “Site” means the internet website www.thegem.com, and all its pages (excluding third party pages and sites);
GEM operates the GEM Rewards Program, GEM App and the Website under grant of licence from Giving Even More Holdings Pty Ltd (GEM Holdings) for the use of all intellectual property, assets, data and database and entitlements contained therein (or accessed therefrom), and by engaging with GEM, you agree that this Cookies Policy are at all times subject to the condition of the such licence and that all aforementioned rights to data exchanged through the GEM App and Website are owned by and retained by GEM Holdings. You acknowledge and accept that GEM Holdings is entitled to be assigned or novated all GEM’s rights, entitlements and obligations under this Cookies Policy. To the fullest extent permitted in law (including as a deed poll by you), you agree and acknowledge that GEM Holdings is vested and granted all rights, entitlements benefit held by GEM in this agreement and in connection with all terms, conditions, covenants or authorisations provided herein, notwithstanding that GEM Holdings is not a party to the agreement. You agree that GEM Holding may exercise all rights and entitlements under this agreement, on its own behalf or on behalf of GEM at its discretion.
This Cookies Policy must be read in conjunction with the following:
3. Website and General terms and Conditions, which can be viewed here; and
1 WHAT IS A COOKIE?
A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application.
While cookies serve many functions, their most common purpose is to store login information for a specific site. Some sites will save your username and password in a cookie, while others will only save your username. Whenever you check a box that says, “Remember me on this computer,” the website will generate a login cookie once you successfully log in. Each time you revisit the website, you may only need to enter your password or might not need to log in at all.
Browser cookies come in 2 different types, “Session” and “Persistent”. Session cookies are temporary and are deleted when the browser is closed. These types of cookies are used often by ecommerce sites to store items placed in your shopping cart, and can serve many other purposes as well. Persistent cookies are designed to store data for an extended period of time. Each Persistent cookie is created with an expiration date, which may be anywhere from a few days to several years in the future. Once the expiration date is reached, the cookie is automatically deleted. Persistent cookies are what allow websites to “remember you” for two weeks, one month, or any other amount of time.
Most web browsers save all cookies in a single file. This file is located in a different directory for each browser and is not meant to be opened manually. Fortunately, most browsers allow you to view your cookies in the browser preferences, typically within the “Privacy” or “Security” tab.
Some browsers allow you to delete specific cookies or even prevent cookies from being created. While disallowing cookies in your browser may provide a higher level of privacy, it is not recommended, since many websites require cookies to function properly.
Note: Since cookies are stored in different locations for each web browser, if you switch browsers, new cookies will need to be created.
On your computer, mobile device, smart phone, smart watch or tablet (and any other device or means by which you access the internet).
We may also obtain and receive information stored by cookies from other domains used by GEM or GEM related entities.
a) So we can remember who you are and your preferences;
b) To validate a User's identity as they browse from page to page;
c) To ensure we provide you with the best experience wecan; and
d) To gather information when you show interest in certain businesses, advertisements, searches you have made, and direct relevant advertisements, businesses or the like to you. This ensures you are hopefully benefiting from your experience;
4. WHAT DO YOU WANT AND HOW ARE YOU USING YOUR SITE?
Cookies assist us in gathering research in what and how you are using GEM. We also get to utilize your information to make your experience of using your device as best as possible.
Cookies can help us protect you and your continued use of our site. We can get information that helps us make security as optimized as we can by being able to identify information relating to potential threats to your and our accounts. It also assists us in ensuring we can help you to recover your information should you lose your password and you need to obtain new passwords to recover your information. We can remember browsers and information to help verify your account.
6. MANAGING COOKIES IN YOUR BROWSER
You can disable the cookies that we attach, if your browser supports this. For further information on how to do this please visit your browser “Settings” and follow the information.
As each browser is different, please visit your preferred browser to change the cookies settings should you so wish to. Please check the “Help” menu of your particular browser. Examples of browsers are Google, Yahoo, Firefox etc.
When you use mobile devices such as tablets or smartphones to access our GEM App we may access your device, monitor your search content, collect and/or remotely store one or more “device identifiers.”
8. WHAT IS A DEVICE IDENTIFIER?
Small data files or data structures stored on or associated with your mobile device. These uniquely identify your mobile device. An identifier might be data stored in the devices hardware, data stored in connection with the devices operating system or other software or data that GEM has sent to your specific device.
Various identifiers including advertising identifiers, unique application identifiers, unique device Identifiers.
What the identifier will do is send this information it has gathered to GEM, GEM’s associated company GEM Holdings or third party associates providing us or them with information on how you browse our Website or GEM App and content you have looked at or services you use so we can provide you with advertisements or content relevant to your search history.
9 WEB ANALYTICS
Google will use this information for the purpose of evaluating your use of the GEM Website; compiling reports on activity for our operators to support the provision of other services related to internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process information on Google’s behalf.
GEM also has its own analytics tools that it uses to gather information such as:
· Access times of when you have been using GEM and on what device.
· What pages you have visited, videos you have watched or advertisements viewed for example.
· Your IP address.
· How you are using our services.
· Device Information including what operating system or web browser type you are using.
· App crash reporting.
· Identifiers associated with cookies or other technologies that identify your device or browser information.
· Pages you visit, advertisements you watch, websites you visit.
The analytics information referred to above will also be accessed by the GEM associated entities such as GEM Holdings being our marketing company. By accepting the GEM Cookies Policy and our Website and General Terms and Conditions you are agreeing and acknowledging that you understand the above.
GEM reserves its rights to substitute third party analytics providers and will advise you should we do so.
10 THIRD PARTY WEBSITES
Because we want your experience of our site to be as informative and useful as possible, we may provide links to websites operated by third parties (“Third Party Websites”). Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information.
When you visit these Third Party Websites they most likely will ask you to accept their terms and conditions and policies. It is up to you if you do or do not accept them; it is not our site; it is your choice.
We may also collect information that other users have provided about you from using our services.
Gathering all this information assist us in ensuring that we can provide you the best user experience when you are using GEM and direct information that we believe will be relevant to you.
11 CONTACT US
We are here to help you enjoy your experience using the GEM App.
Giving Even More Pty Ltd (GEM)
Attention: Robert Parr
Address: Level 1, 28 Young Street, Moonee Ponds, Victoria 3039