Frequently Asked Questions
After purchasing a subscription, members receive immediate access to the GEM Rewards program which is relative to the tiered level of membership.
Yes. Participants have to be 18 years and over to join The GEM.
Trade promotions will vary from time to time. Go to the promotions page to check which state the promotions are open to.
The GEM is operated by Giving Even More Pty Ltd.
Unfortunately, GEM subscriptions cannot be claimed as a tax deduction.
The GEM subscriptions run month to month. If you choose to cancel your membership early, your membership will continue until the end of your relevant monthly billing cycle.
You can contact The GEM customer support team using one of the details below.
Telephone: 1300 297 749
Entries will be emailed to our members as long as you have subscribed or become a member before the time that entries in a trade promotion close and the transaction is completed, you’ll be eligible for any entry into any trade promotion you’ll receive your entries immediately.
The winning entry holder of any promotion will be notified by telephone and/or email by a GEM customer care member.
Each prize except the Mega Prize and Super Prize randomly drawn using a computer algorithm that generates the winning entry numbers. This ensures that the draw cannot be compromised and is completely random. The Super and Mega prizes are drawn live using a number ball machine ensuring random numbers picking and uncompromised draws.
All vehicles include on-road costs all applicable duties/taxes, CTP and 12 months vehicle registration.